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Buyer Provider
   Getting Started
Registration
Profile
Account area content
 
 
   Getting Started
Registration
Setting up
Effective profiles
Product and service listings
Account area content
   
   Buyer Account Area
Introduction
My account
Message Centre
Buyer Centre
Create / Edit profile
Accounts
Order History (Products)
Order History (Services)
Review Centre
Preferences
 
 
 
 
 
   Provider Account Area
My account
Message Centre
My store
o
Create profile
o
Edit profile
o
Products
o
Services
o
Terms & Conditions
o
Other policies
Provider Centre
Accounts
Order History (Products)
Order History (Services)
Review Centre
Preferences
   
   Buying
Introduction
Ways to find providers
Get a quote process
Selection process
Payment process
Feedback
 
 
   Selling
Introduction
Preparing for buyers
Receiving requests
Responding to requests
Selection process
Payment process
Feedback
Buying as a provider
   
   Email
Account set up
Account options
Using your account
 
   Advertising
Introduction
Solutions
Fees
Bespoke packages
 
Buyers
Getting Started
Registration
Buyer registration is fast free and simple. To use the full range of BusinessParc features including our unique ‘get a quote’ facility you must open a buyer account. This is done by selecting <become a buyer> and entering the details requested. We only require the essential details to enable BusinessParc to forward responses to your requests.
We take your privacy very seriously and we encourage you to review our privacy policy and terms and conditions to see our position and commitment.
Profile
As a buyer it is possible to create a profile. This feature enables providers to understand your position and act accordingly. Profiles should contain non-personal information and are intended to help providers understand if they are dealing with fellow providers, corporate buyers or personal buyers.
Account Area Content
Login will take you to your personal account area. This facility is provided free of charge by BusinessParc to help you view, track and record all transactions through BusinessParc.
Please view the help section entitled ‘Account Area’ to see full descriptions and information to help you make the most of your account.
Buyer Account Area
Introduction
As a BusinessParc buyer you are provided with an account area from which you can view quotes, track orders, communicate with providers, shop, request quotes, make payments, and much more.
To help you make the most of your BusinessParc experience we encourage you to review the help topics related to the use of your account.
My Account
  This area is divided into eight sections
  · Message Centre
· Buyer Centre
· Create/Edit Profile
· Accounts
· Order History (Products)
· Order History (Services)
· Review Centre
· Preferences
Message Centre
From this area you can send and receive messages to providers. This feature is most useful when clarifying provider responses during your selection process. It is the first area you go to when logging into your account so you can keep up do date with conversations.
Buyer Centre
This area gives you a full overview of your buying activity through BusinessParc. Many titles and information can be selected to link to another area for greater detail.
Create/Edit Profile
This area provides up to 2000 characters for you to use should you wish to enhance your profile to prospective providers. By using a profile you can display any particular information about you or your company that you feel relevant.
Accounts
This is the financial centre for you to know what you have paid, when and to whom. It keeps all your financial needs in a single location to ease administration and payment.
Order History (Products)
Detailed breakdown of order details for all product purchases.
Order History (Services)
Detailed breakdown of order details for all service purchases.
Review Centre
This is one of the most important features of BusinessParc and one of the most powerful tools buyers possess.
Once an order has been completed, you have the ability to leave your review of the provider. This review will be coordinated with reviews from other buyers and forms part of the providers’ profile.
For this reason only buyers that have completed a purchase can comment. This means feedback is accurate and timely. By leaving candid feedback of your experience you assist providers assess their ability, you help BusinessParc understand the quality of providers registered and most importantly you help fellow buyers make more informed decisions during their selection processes.
Preferences
From this screen you can update your details and passwords. If your password is compromised at any time, it is important to change this and maintain the security of your account.
Buying
Introduction
BusinessParc brings ecommerce into a new era by enabling buyers and businesses to interact without needing to search for one another. If you need a product or service, you can enter what you want and receive responses from businesses able to provider what you need.
At no time are your personal details disclosed so there is no risk of junk mail, spam, pop ups or any of the current internet plagues.
BusinessParc also gives buyers the chance to read reviews left by previous buyers of their experience with the provider. When combined with the ability to converse via a message broad, provider profiles, and links to provider websites buyers have a more accurate picture of the person they buy from.
Ways to find Providers
BusinessParc offers four main ways to find providers
1.
Get a quote
Get a quote is explained in the next section, suffice to say, this is the most efficient way to buy what you want.
2.
Search BusinessParc
BusinessParc can be searched by provider, product or service. This is achieved by entering the key words or terms into the search box and selecting ‘search BusinessParc’. Results are displayed under three tabs (Provider/Product/Service). By selecting the tab heading of choice you will see a list of matches. You can then select any one of these and view details.
3.
Browse BusinessParc listings
BusinessParc is organised into fifteen key industries with sub-categories within each industry. This allows you to browse BusinessParc as you would a shopping centre by choosing the areas that interest you and browsing the provider stores listed within the subcategories. Retail therapy has never been so easy.
4.
Search the web
Should you need to find something outside of BusinessParc we have provided a web search facility. This facility is powered by Google and offers you the best results available on the web.
Get a Quote Process
To make this visually easy to absorb we have shown the process in bullet point form. The overall principle is extremely simple; however, we have entered extra detail to remove any areas of confusion or misunderstanding.
   · Decide on a need
   · Enter key words or terms and select ‘get a quote’
   · Complete message area to give full clarification of what you need along with timescales for response and attach any supporting documents is required
         o BusinessParc will match the terms you have entered with the database of providers, products and services to ensure there is a match
         o Once matches are made, BusinessParc sends your request and message to relevant providers for their review and response
         o Providers choose to respond
   · Provider responses are sent to your message board within your account area and a copy is sent to the email account nominated to inform you of response.
   · When you have the responses you need you can review these and make your selection of provider
         o When you choose a provider BusinessParc will inform them to raise an invoice for payment
         o Once the provider has done this you will need to forward payment from your account area
   · Payment terms are agreed between buyer and provider along with details of how and when products, services and projects are to be completed and delivered.
   · Feedback is the last stage and it is important to complete this in a timely manner
Selection Process
When making your selection of providers we encourage you to use of all the information available to you. Take time to view previous buyer feedback. This is a good measure as it helps review key aspects of buyer experience.
Look at the provider profile and view their websites if available.
Most importantly make use of the message board facility. This feature will really sift the wheat from the chaff and help you understand who the best provider is. Often when it comes to price, you get what you pay for. This is always a consideration when choosing a provider and often carries different weight in different circumstances.
Payment Process
BusinessParc has created a process to provide buyers and providers with a consistent payment experience.
When an agreement to supply has been made, providers raise an invoice. This invoice is displayed for payment in your account area. To make payment you must enter the details of the card you wish to use for payment. BusinessParc will then forward these funds to the provider.
By using this method your credit card details remain secure and are known only to you. BusinessParc uses WorldPay to process payments.
Feedback
This is one of the most important features of BusinessParc and one of the most powerful tools buyers possess.
Once an order has been completed, you have the ability to leave your review of the provider. This review will be coordinated with reviews from other buyers and forms part of the providers’ profile.
For this reason only buyers that have completed a purchase can comment. This means feedback is accurate and timely. By leaving candid feedback of your experience you assist providers assess their ability, you help BusinessParc understand the quality of providers registered and most importantly you help fellow buyers make more informed decisions during their selection processes.
Email
Account Set Up
Should you need to obtain an email account BusinessParc can provide this free of charge.
To set up an account select the ‘Check Mail’ tab. This will take you to MailParc where you can select ‘new user’ and enter the details required. This will open your account an enable you to use all features.
Account Options
Once you have logged into you email account you will see a number of options. Each option helps you to use and manage you account and are explained below.
  · Inbox – This is the area where new messages are delivered. If you wish to read messages that have been sent to you, this is the area to do so.
  · Compose – If you wish to send a message you can create them from here. You need to know the email address of the person whom you wish to send a message.
  · Folder – This helps you organise your messages for storage. If you want to retain all messages relating to a particular field you can create a folder for it e.g. business, personal, funnies, etc.
  · Address Book – To help you when sending new message you can store your contacts here. Select ‘new contact’ and enter the information to wish to store. When sending new emails you can then select the recipients from this list.
  · Preferences – Allows you to tailor your account to your own needs. You can also change your password from here is it becomes compromised
  · Search – Helps you find messages you cannot locate. If you have forgotten which folder it is stored you can enter a search field and find it.
Using your Account
We encourage you to use your email account responsibly and in accordance with our terms and conditions. Should you be found in violation of these terms we withhold the right to terminate your account immediately.
 
Providers
Getting Started
Registration
Provider registration is quick and easy. To be able to respond to buyers requests, have an online store and list products and services providers must open a provider account.
This is done by selecting <become a provider> and entering the details requested. We only require information essential to operation of your account so we may communicate with you.
We take your privacy very seriously and we encourage you to review our privacy policy and terms and conditions to see our position and commitment.
Setting Up
Setting up is akin to opening a shop. If your profile and products/services are not entered no one will be able to find or deal with you.
There are two aspects to setting up
 1. Create a profile(s)
 2. List products and/or services
To create a profile, login to your provider account and select <create profile> and enter the information you are prompted to do. This section is intended to give buyers an overview of your company and is often used during the selection process. It is therefore important to give attention to this aspect as it is essentially your resume within BusinessParc.
If you find that your products and services cross over several industries it is possible to create as many profiles as you need for your business.
By listing product and services your company is linked to the sub-categories that are relevant to your business. This also drives the ‘get a quote’ system and ensures you are only notified of requests relating to products and services you provide.
Products and services are added from your account area. Select <add product> or <add service> according to your needs and complete the required fields.
You can add as many products and services as you provide under any of the profiles you have created.
Effective Profiles
As mentioned in the setting up section, the quality of your profile will impact on your ability to attract new buyers.
With this in mind please take note of the following suggestions for creating an effective profile. These tips are intended to help you make the most of your company’s image and are not intended to prescribe any magic formula.
 
· Category – This is the industry area your business operates in
· Your name – Generally the name of the business owner or decision maker when attracting new business
· Your designation – The position of the person named above
· Company name – Trading name of the company
· Service – This is intended to give a very brief synopsis of your company’s service, what you do.
· Date of incorporation – When your business started trading. Buyers have varying preferences; some prefer established providers whilst others prefer new companies. Either way, the date is required.
· Location – Your current trading address.
· About – This is where you can go to town about how fantastic your business is. It is a good opportunity to enter any information you feel would help a prospective customer feel comfortable choosing you over your competition.
· Area of Focus – Once the buyers have an understanding of who you are you can now tell them what you are really good at. This is also an opportunity to make sure your company goes in the direction you want by setting out the focus you have.
· Partnerships or Alliances – Do you specialise in a particular brand or have strong strategic allegiances? If you feel your associations will help give confidence to your customers, let them know.
· Awards and recognitions – This is a great area to complete if you can. It often endorses all you have said in the previous sections.
· Standard Business Terms – If you have a particular way of doing business which you feel customers should be aware of you can provide details here.
· Company Logo – This is the logo shown in your store area
· Thumbnail Image – This is the image shown when users browse categories or look at search results.
Once you have completed the process, submitted the information and confirmed it you can then go on to create as many profiles as you need. It may be appropriate to tailor certain aspects to reflect different strengths in difference industries.
Please remember, this is your company resume. Keep it precise and punchy. Help the buyer feel confident in you. No matter how good you know you are, if the buyer doesn’t know it, they will choose your competitor.
Product and Service listings
Just as it is important to create an effective profile to showcase your business, you will benefit from accurate listings of the products and services you wish to provide.
The way BusinessParc links buyers and businesses is through keywords and terms. When a buyer enters the item they desire their request is matched with all providers who list such a product or service so they may respond.
Due to the huge array of products and the subtle differences, only exact matches will be sent messages.
This means to maximise your opportunities the more you list, the more you will receive as you are more likely to be able to match will buyer requests in your field.
Account area content
When you login you will be taken to your account area. Provider accounts are far more comprehensive than buyer accounts as you need the ability to create profiles, list products and/or services along with advertising options and more.
The ‘Account Area’ section details all aspects and provides guidance on making the most of your account.
Account Area
My Account
This area is divided into seven sections
   · Message Centre
   · My store
        o Create profile
        o Edit profile
        o Products
        o Services
        o Terms & Conditions
        o Other policies
   · Provider Centre
   · Accounts
   · Order History (Products)
   · Order History (Services)
   · Review Centre
   · Preferences
The account area is viewable from high level overview to detailed breakdown. This gives you the ability to easily manage your BusinessParc experience as you choose.
Message Centre
From this area you can receive and send messages to buyers. This feature is most useful when clarifying responses during your bidding process. It is the first area you go to when logging into your account so you can keep up do date with conversations and requests.
My Store
The store area has six sub areas to enable you to create your profile, list products and get set to trade through BusinessParc.
   1. Create Profile
This area enables you to enter all relevant information to create an online profile. Profiles in BusinessParc are similar to company resumes and are viewed by buyers to help them choose the provider they prefer.
   2. Edit Profile
This allows you to amend or delete any profiles you have created. Be aware that the deletion of a profile will also delete all products and services related to it.
If you wish to retain the products and services listed under the profile you wish to delete you must change which profile they belong to.
   3. Products
To list products simply select <Add New Product> and complete the details required. This is all that is required to list the products you choose.
If a price cannot be given without clarification of specification you can select <get a quote> from the drop down menu in the price area. This will then enable a buyer to contact you for a quote if they are interested in buying.
   4. Services
To list services simply select <Add New Service> and complete the details required. This is all that is required to list the services you choose.
If a price cannot be given without clarification of specification you can select <get a quote> from the drop down menu in the price area. This will then enable a buyer to contact you for a quote if they are interested in buying.
    5. Terms and Conditions
This provides 2000 characters for you to upload your normal terms and conditions for buyers to view.
    6. Other Policies
Should you have any other special policies you wish to add, you have an additional 2000 characters to do so.
Provider Centre
This gives an overview of quotes requested along with their status. Many titles and categories are clickable to provider greater detail.
Accounts
This is the financial centre for you to know what you have received, when and from whom. It keeps all your financial records in a single location to ease administration and invoicing.
Order History (Products)
Detailed breakdown of order details for all product sales.
Order History (Services)
Detailed breakdown of order details for all service sales.
Review Centre
From this area you can read the comments left by your customers.
This is one of the most important features of BusinessParc and one of the most powerful tools buyers possess.
Once an order has been completed, they have the ability to leave a review of the provider. This review will be coordinated with reviews from other buyers and forms part of your profile.
For this reason only buyers that have completed a purchase can comment. This means feedback is accurate and timely. By leaving candid feedback of their experience they help BusinessParc understand the quality of providers registered and most importantly you help fellow buyers make more informed decisions during their selection processes.
For this reason we encourage you to make every effort to fulfil commitments made when obtaining new customers, otherwise it will come back and bite you!
My Preference
From this screen you can update your details and passwords. If your password is compromised at any time, it is important to change this and maintain the security of your account.
Selling
Introduction
BusinessParc brings ecommerce into a new era by enabling buyers and businesses to interact without needing to search for one another.
This means you can use the internet as a tangible asset for your business and a new distribution channel. Instead of spending time and money ‘optimizing’ your website so you can be found just to discover you are not getting any traffic or even buyers.
BusinessParc offers you the ability to receive inquiries for the products and services you do from buying customers direct to your email account.
This means you are not only aware of every buyer but you are able to respond and interact!
At no time are your personal details disclosed so there is no risk of junk mail, spam, pop ups or any of the current internet plagues.
BusinessParc also gives buyers the chance to read reviews left by previous buyers of their experience with you as a provider. When combined with the ability to converse via a message broad, provider profiles, and links to your website buyers and providers have never been able to be so close.
Preparing for Buyers

Just as you would set up a shop before expecting customers, BusinessParc requires that you set up your profile and list the products and services you provide.
For guidance on these processes you can read our ‘getting started’ sections.
However, there is also a culture change to prepare for. Initially it would help to familiarise yourself with the message board. This facility is essential to securing business and is your number one tool.
Often buyers award business to providers able to respond quickly. Check the set up of your designated email account. How often are emails checked? Who receives them and who will be responsible for responding to enquiries?
Finally, how will you use BusinessParc? Will you just be selling or will you be buying too? Often those who buy will benefit from reciprocation.
We encourage you to use BusinessParc as a new source of business contacts that you may not otherwise be able to generate through your own efforts.

Receiving Requests
Just as you may be a BusinessParc novice so may those buyers who are submitting requests. As you start to receive requests you will notice a wide variance in content.
When responding we encourage you to treat every inquiry as a new potential lifetime customer.
Once you have proven your ability to a new customer often they will return to you without requesting other quotes.
It is important in the early stages to respond to as many requests as you can so you can build a track record of sales through BusinessParc and a corresponding record of feedback.
Once you have built a record of feedback buyers will be more likely to use your services and you can become more selective requests.
Selection Process
When buyers are making their selection of providers we encourage them to use of all the information available; to take time reviewing previous buyer feedbacks, look at provider profiles and view their websites if available.
We encourage them to make use of the message board facility. This feature often helps them understand who the best provider is. Often when it comes to price, you get what you pay for. This is always a consideration when choosing a provider and often carries different weight in different circumstances.
With this in mind, how do you stand up to the criteria? If you were in the market, would you buy from your company? What can you do to enhance your ability to compete in each aspect?
Payment Process
BusinessParc has created a process to provide buyers and providers with a consistent payment experience.
When an agreement to supply has been made, you must raise an invoice. This invoice is displayed for payment in the buyer account area. Once settled BusinessParc will then forward these funds to your BusinessParc account for withdrawal.
Feedback
You will be able to read the feedback left by buyers from your account area.
Buying as a Provider
Every business has the need to purchase products and services. BusinessParc membership gives you access to a whole range of providers of every size across a huge variety of categories.
This means you are able to buy competitively when sourcing your own business solutions.
We encourage you to use BusinessParc for your own business needs and put the service to the test. This experience will also aid your own efforts as a provider as you will be able to view BusinessParc through the eyes of a buyer.
Advertising
Introduction
BusinessParc attracts a wide variety of users from individuals and small enterprises to large corporations and multinationals, we therefore offer a number of solutions to help promote and inform users of products, services and companies available through BusinessParc.
Solutions
Page Sponsorship
BusinessParc has fifteen key industry pages; they each centre on a single industry and are mini home pages in their own right. This means high levels of traffic, repeat views and sticky areas. Page sponsorship is an annual contract that provides a single sponsor the opportunity to display their advert on a key industry page. Sponsors must be relevant to the key industry page on which they wish to appear.
Key Placement
Provider listings are organised by subcategories and displayed accordingly on a ten per page basis. Key placement allows providers to guarantee a specific position when results are displayed which offers greater click through opportunities to provider stores, products, services and websites.
Active Ads
Active ads appear when users view results of their search. This method allows advertisers to target their campaign by key words and phrases that pertain to their company, product, service or campaign objective. Payment relates directly to success and is charged by click through. This means if your advert is not selected you do not pay. Think of it as a pay as you go feature.
Fees    
Name Page Sponsorship Key Placement Active Ads
Type Annual Contract Monthly Contract £10-30pm
Placement Key Page Sub Category Listing Results Listing
Fees £1500pa £10-30pm 5p per click
Bespoke Packages
BusinessParc has a number of additional opportunities and are also happy to consider proposals within our privacy policy terms.
Additional opportunities include sponsored weekly message, press release articles, expert comment, newsletter features. To discuss bespoke campaign planning simply forward your details to admin and a member of our team will provide details.
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